📦 Shipping Policy
We want your order to arrive quickly, safely, and in perfect condition! Please review our shipping policy below:
Processing Time
✨ All orders are handmade/customized with care.
✨ Standard processing time is [1-10 business days] before shipment (this may vary during busy seasons or for larger custom orders).
Shipping Methods
🚚 We ship via trusted carrier NZ Post.
🚚 Shipping options (Standard, Expedited, Express) will be available at checkout.
🚚 Tracking information will be emailed once your order has shipped.
Delivery Time
📦 Standard delivery typically takes [1 - 5 business days] depending on your location and chosen shipping method.
📦 Please note: delivery times are estimates only and may be impacted by carrier delays, weather, or peak holiday periods.
Signature Delivery (for Alcohol Bottles)
🍾 Custom glitter alcohol bottles require signature upon delivery and may only be received by someone 18+ with valid ID. Packages will not be left unattended.
Shipping Rates
💌 Shipping costs are calculated at checkout based on your order weight, size, and destination.
💌 Free shipping promotions (if available) will be clearly marked.
Lost, Damaged, or Delayed Packages
💔 We are not responsible for delays caused by the carrier, incorrect addresses, or customs holds.
💔 If your package arrives damaged, please contact us within [X days] with photos so we can assist.
✨ We do our best to make sure your order arrives on time and in perfect condition. If you have any shipping questions, feel free to reach out at [your email/contact info]. ✨
🔄 Returns & Refunds Policy
We want you to love your purchase! Please review our returns and refunds policy below:
Custom & Personalized Items
✨ Because our products are handmade and customized (such as glitter alcohol bottles, tumblers, and candles), all sales are final.
✨ We do not accept returns, exchanges, or cancellations once an order has been placed.
Damaged or Defective Items
💔 If your item arrives damaged or defective, please contact us within 5 days of delivery.
💔 To process a replacement or refund, we require:
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Photos of the damaged item and packaging.
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Your order number and details.
💔 Once verified, we’ll arrange a replacement or issue store credit/refund (at our discretion).
Refund Eligibility
✅ Refunds are only available for:
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Orders cancelled before customization/production has begun.
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Items that arrive damaged or defective.
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Orders lost in transit (verified through the shipping carrier).
🚫 Refunds will not be issued for:
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Change of mind after ordering.
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Incorrect personalization details provided by the customer.
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Delays caused by the shipping carrier, weather, or customs.
Exchanges
🌟 We do not offer exchanges on custom or personalized items.
Processing Refunds
💳 Once approved, refunds are issued back to your original payment method within [X business days].
✨ Every order is made with love and care. If you have any issues, please reach out to us at [your email/contact info], and we’ll do our best to make it right! ✨
⚖️ Liability
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We are not responsible for misuse of products, underage purchasing, or failure to comply with local alcohol laws.
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Once shipped, responsibility for delays or losses lies with the carrier, though we will assist in resolving claims where possible.
🔒 Privacy Policy
At [Your Shop Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.
📋 Information We Collect
When you interact with our shop, we may collect the following information:
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Personal Information: Name, billing/shipping address, email, phone number, and payment details.
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Order Information: Products purchased, customization details, and transaction history.
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Technical Information: IP address, browser type, and device data to help us improve your shopping experience.
🛠️ How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate with you about your purchase, shipping, or customer service needs.
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Personalize your shopping experience.
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Improve our website, products, and services.
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Comply with legal obligations (e.g., age restrictions on alcohol sales).
🔐 Data Protection & Security
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We use secure payment processors (such as [PayPal, Stripe, Wix Payments, etc.]) to ensure your payment details are encrypted and safe.
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We never store full credit/debit card details on our servers.
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We take reasonable steps to protect your personal data, but no online system is 100% secure.
📤 Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with:
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Service Providers (e.g., shipping carriers, payment processors) to complete your order.
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Legal Authorities if required to comply with laws or regulations.
🍪 Cookies & Tracking
Our website may use cookies to:
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Remember your preferences.
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Track site usage to improve user experience.
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Support secure checkout.
You can disable cookies in your browser settings, but some site features may not function properly.
👶 Age Restrictions
We do not knowingly collect information from anyone under the age of 18.
By using our site and purchasing alcohol-related products, you confirm that you meet the required legal age.
📝 Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you.
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Request corrections or updates to your information.
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Request deletion of your data (where legally possible).
📧 Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Info.blinged@gmsil.com
✨ By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. ✨